FAQ

What are your t-shirts made from?

  • 100% combed ringspun cotton fine jersey
  • 4.3 oz.
  • 30 singles
  • Fabric laundered for reduced shrinkage
  • 1x1 baby rib-knit set-in collar
  • Tear-away label

What brand t-shirt do you use?

Depending on the process being used on your item. We reserve the right to choose District, Gildan or Next Level brands to create your order.

How long does it take for you to make the t-shirt?

Our average shipping time is 3-5 business days on all orders.

I haven't received my order yet.

Please wait 1 business day to receive your tracking number. If you have not yet received it via email (check your spam box) please contact us for the tracking number. Keep in mind that the UPS or USPS tracking number may take up to 1 business day to yield any useful info. All "Budget" tracking number will most likely NOT update until delivery, if at all. If it has been over 2 weeks since you received tracking number for your US order, or over 5 weeks for your international order please contact customer support.

Sports Items

We are fans just like you!  Please understand that all sports items on this website are created by fans!  These items are not in any way affiliated, endorsed, or licensed by any major league team or players.

I bought this tee last week and now it's on sale.

Occasionally, we adjust the pricing on our items. Unfortunately, we do not offer a price guarantee, so we can't provide a partial refund for an item that goes on sale after you purchased it. To be notified of when items go on sale, you can subscribe to our e-mail newsletter or follow us on Facebook.

How do I get in contact with you?

Email us at support@teeshirtgalaxy.com or visiting this link Contact Us . Please add us to your contacts or check your spam box as we always answer all questions within 24 hours (except weekends and holidays).

I forgot to use my coupon!

We are sorry but we can not apply a coupon to an already existing order, please save it for next time!

What is the return policy?

Tee Shirt Galaxy’s return policy is designed to be as hassle-free and fair as possible.  We want you to be completely satisfied with your purchase but understand that sometimes an item needs to be returned or exchanged. No worries!  Returns and exchanges can be made within 30 days of receipt for any reason*. 

*See exceptions below

How to Return an item:

To initiate the return process, please email us at contactus@teeshirtgalaxy.com You will be provided a Return Authorization Number.  

This Return Authorization Number will need to be attached to the package that is sent back to teeshirtgalaxy.com.

Non-Defective Items (Changed mind, misordered) You are responsible for all return shipping costs on non-defective items. If your item qualified for Free Shipping upon return of the non-defective item the original shipping charge incurred will be deducted from the amount of the refund.

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Packing and Sending Your Return When sending an item back to teeshirtgalaxy.com, please ensure the following: The item is in it’s original box with all original packaging, accessories & documents. Returned items missing original packaging, accessories or documents are subject to a restocking fee. The product is securely & properly packaged to avoid damage in transit.

Restocking Fees: In order to keep our prices low, we will charge a restocking fee in certain instances to recoup the cost associated with returns. A restocking fee of up to 20% will be assessed in the following situations.

*Merchandise that has been visibly used or worn *Orders "Refused" without authorization

*Returns that were shipped back after 30 days of the date received (Note: unless authorized, late returns will be rejected) *Any return that is not the result of defective/damaged merchandise or a shipping error.

****Important Note: Some items that are shipped directly from the manufacturer are subject to a restocking fee regardless of their condition. After 30 days, purchases made from Tee Shirt Galaxy are no longer covered by our Return Policy. 

If you have any questions about our return policy, please contact our customer service team.

Do you offer group discounts?

Yes! We have various programs to meet your needs. Contact us at contactus@teeshirtgalaxy.com